pkr47 Privacy Policy

1. Introduction

pkr47 ("pkr47", "we", "us", "our") operates the online casino and sports betting platform accessible at pkr47.app ("Platform"). This Privacy Policy ("Policy") describes how pkr47 collects, processes, stores, shares, and protects personal data relating to users ("you", "User") who access or use the Platform.

By registering an account or using any service offered through pkr47.app, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, you must cease using the Platform. This Policy should be read alongside our Terms & Conditions and Responsible Gaming policy, which together govern your use of pkr47.

pkr47 is committed to handling personal data responsibly, transparently, and in accordance with applicable data protection principles. While our platform primarily serves English-speaking Pakistani users, we apply internationally recognised data protection standards to all user data we process.

2. Personal Data We Collect

2.1 Information You Provide Directly

When you register, verify your identity, make a deposit or withdrawal, or contact pkr47 support, we collect information you provide, including:

• Full name and date of birth;
• Pakistani mobile number (Jazz, Telenor, Zong, Ufone, or Warid);
• Username and account password (stored as a one-way cryptographic hash — pkr47 cannot retrieve your password in plain text);
• Residential address (city, province, postal code);
• Payment information, including JazzCash account numbers, Easypaisa numbers, bank account details (HBL, UBL, Meezan Bank, Bank Alfalah), or USDT TRC20 wallet addresses;
• Identity verification documents (such as CNIC or NICOP) submitted during KYC verification;
• Correspondence and support communications you send to pkr47.

2.2 Information Collected Automatically

When you access pkr47.app, we automatically collect certain technical and behavioural data, including:

• IP address and approximate geographic location (city/region level);
• Device type, operating system, and browser information;
• Session duration, pages visited, and navigation patterns within the Platform;
• Betting and gaming activity, including wagers placed, game sessions, deposits, and withdrawals;
• Cookie identifiers and similar tracking technologies (see Section 6).

2.3 Information from Third Parties

We may receive information about you from third-party identity verification providers, fraud prevention services, and payment processors used to facilitate your transactions on pkr47. This information is used solely for the purposes described in this Policy.

3. How We Use Your Personal Data

pkr47 processes your personal data for the following purposes:

• Account management: To create, maintain, and secure your pkr47 account, verify your identity, and process login activity;
• Service delivery: To provide sports betting, casino gaming, and all other Platform services you access;
• Payments: To process deposits and withdrawals via JazzCash, Easypaisa, bank transfer, and other payment channels in Pakistani Rupees;
• KYC & compliance: To verify your identity and age (18+), comply with applicable anti-money laundering obligations, and meet other regulatory requirements;
• Customer support: To respond to your queries, complaints, and responsible gaming requests;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account abuse, and security incidents;
• Responsible gaming: To monitor for indicators of problem gambling and to administer self-exclusion, deposit limits, and cooling-off periods you have requested;
• Platform improvement: To analyse usage patterns and improve the performance, content, and user experience of pkr47.app;
• Legal obligations: To comply with applicable law, respond to legal process, and enforce our Terms & Conditions.

4. Legal Basis for Processing

pkr47 processes personal data on the following legal bases:

• Contractual necessity: Processing required to register your account and provide the services you request;
• Legal obligation: Processing required to comply with applicable laws, including identity verification and anti-money laundering obligations;
• Legitimate interests: Processing for fraud prevention, platform security, and improvement of our services, where these interests are not overridden by your privacy rights;
• Consent: Where we rely on your consent for specific processing activities (such as optional marketing communications), you may withdraw that consent at any time.

5. Data Sharing and Disclosure

pkr47 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, only to the extent necessary:

• Payment processors: JazzCash, Easypaisa, and banking partners (HBL, UBL, Meezan Bank, Bank Alfalah) receive the data required to process your transactions;
• Identity verification providers: Third-party KYC and age verification services that process identity documents on our behalf;
• Fraud prevention services: Providers that help pkr47 detect and prevent fraudulent activity and money laundering;
• Technology service providers: Cloud hosting, platform infrastructure, and security service providers who process data solely on pkr47's instructions;
• Legal and regulatory authorities: Where required by applicable law, court order, or regulatory obligation, we may disclose personal data to relevant authorities;
• Responsible gaming organisations: Where a player has applied for self-exclusion or where we are required to share data with a self-exclusion scheme.

All third-party service providers processing data on our behalf are bound by contractual obligations to handle your data securely and only for the purposes specified by pkr47.

6. Cookies and Tracking Technologies

pkr47.app uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files stored on your device by your browser. We use the following categories of cookies:

• Essential cookies: Required for the Platform to function, including session authentication, security tokens, and load balancing. These cannot be disabled without disrupting Platform functionality;
• Analytics cookies: Used to understand how users interact with pkr47.app — which pages are visited, session duration, and navigation flow — to improve the user experience. Data collected by analytics cookies is aggregated and anonymised where possible;
• Functional cookies: Used to remember your preferences, such as language settings and display options;
• Security cookies: Used to detect and prevent fraudulent activity, including bot detection and brute-force login protection.

You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core features of pkr47.app, but may affect personalisation and analytics functionality.

7. Data Retention

pkr47 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following principles:

• Account data is retained for the duration of your active account and for a period of at least five (5) years following account closure, in accordance with anti-money laundering record-keeping obligations;
• Transaction records (deposits, withdrawals, bet history) are retained for a minimum of five (5) years;
• Identity verification documents are retained for the period required by applicable KYC regulations;
• Support correspondence is retained for up to two (2) years from the date of last interaction;
• Technical logs and session data are retained for up to twelve (12) months;
• Where you have applied for self-exclusion, a record of your exclusion status is retained for the duration of the exclusion period and for a reasonable period thereafter to prevent re-registration.

When data is no longer required, pkr47 securely deletes or anonymises it.

8. Data Security

pkr47 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption on all pages and data transmissions on pkr47.app;
• One-way cryptographic hashing of all account passwords — pkr47 cannot retrieve your password in plain text;
• Access controls limiting internal access to personal data to authorised personnel with a legitimate operational need;
• Brute-force login protection and session management security;
• Regular security reviews of Platform infrastructure and third-party integrations.

Despite these measures, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own pkr47 account credentials. If you suspect your account has been compromised, contact pkr47 support immediately.

9. Your Privacy Rights

Subject to applicable law and verification of your identity, you have the following rights in respect of your personal data held by pkr47:

• Right of access: You may request a copy of the personal data pkr47 holds about you;
• Right to rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to pkr47's legal retention obligations;
• Right to restrict processing: You may request that pkr47 restricts processing of your data in certain circumstances;
• Right to data portability: Where processing is based on your consent or on a contract, you may request a machine-readable copy of the data you have provided to pkr47;
• Right to object: You may object to processing based on pkr47's legitimate interests;
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact pkr47 using the details provided in Section 13. pkr47 will respond to verified requests within a reasonable timeframe.

10. Children's Privacy

pkr47 services are strictly intended for individuals aged 18 years and above. pkr47 does not knowingly collect personal data from children under the age of 18. If you are a parent or guardian and believe that a minor has provided personal data to pkr47, please contact us immediately using the details in Section 13. Upon verification, pkr47 will take steps to delete the relevant data and close the account without delay.

pkr47 operates age verification procedures at the point of registration and during KYC review. Any account found to be held by a minor will be closed immediately and all associated funds will be forfeited.

11. Third-Party Links

The pkr47 Platform does not include links to external third-party websites as a matter of site policy. This Privacy Policy applies solely to pkr47.app and the services operated directly by pkr47. pkr47 is not responsible for the privacy practices or content of any external platforms or services that may be referenced in support communications or promotional contexts.

12. Changes to This Privacy Policy

pkr47 reserves the right to update or amend this Privacy Policy at any time. The revised Policy will be published on this page with an updated "Last Updated" date. Where changes are material, pkr47 will take reasonable steps to notify registered users. Your continued use of the Platform following publication of the revised Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you must cease using the Platform and may close your account in accordance with the Terms & Conditions.

13. Contact Us

For questions, concerns, or to exercise your data rights, please contact pkr47 using the details below. Include your registered mobile number (do not include your password) to help us verify your identity and process your request promptly.